Overflow Call Handling

You're able to use us for your company out of hours when providing your customers a 24 hour service is at the core of your business.

Taking calls from your customers when you're not available is our speciality. In the case of a commerical vehicle repair company, we can take details from your customer in a breakdown situation and allocate the job to your own engineers or your nationwide network.

Quickly answering the phone out of hours and allocation of the job the correct contact is our top priority, so much so that over 85% of jobs get taken on and passed out within 10 minutes.

• We're flexible, quickly bringing extra staff online out of hours if the call volume raises
• Job allocation via SMS, E-mail or telephone
• Over 50 years experience in the call centre & commercial vehicle industry
• 24 hour or only out of hours, we're the team for you.