TNS365 - Out of hours call centre, breakdown recovery network

We're more than a call centre

CALL CENTRE

We operate a 24 hour, 365 days a week call centre. Answering calls in your company name and dispatching work to your own network or engineers.

BREAKDOWN SUPPORT

We're able to assist in giving nationwide coverage, supplementing your own agent network to help cover breakdowns in areas that you may not cover.

LIVE REPORTING

All our customers have access to a live reporting system that shows the current progress of ongoing calls that come into your line.

What we Offer

24 hour call centre service

Out Of Hours Call Handling

Divert your calls to us when you and your staff are out of the office.

24 Hour Call Handling

We're able to take over your calls entirely should we need to, offering a full 24 hour call centre acting as you.

Breakdown Support

If you're unable to cover a breakdown, give us a call to see if we can help with our own network of agents.

Live Online Reporting

All customers have access to our live reporting software. Displaying live info of incoming calls, incident details, attending agents and update details.

Latest News

Here's the latest news from TNS 365

Nationwide Transport Refrigeration Breakdown Support
As a fleet operator or owner of refrigerated vehicles, you understand the critical role that transport refrigeration plays in preserving the quality and safety of your cargo. Whether you’re transporting perishable goods, pharmaceuticals, or sensitive materials, breakdowns can disrupt your operations and lead to financial losses. That’s where transport refrigeration breakdown support comes into play—a specialized service designed to keep your wheels turning even when faced with unexpected challenges.
Read more...

TNS 365: Who are we and how can we help your business
As a commercial vehicle operator, you understand the importance of seamless operations. Whether you’re transporting goods across the country or managing a fleet, breakdowns can disrupt your business and cause unnecessary stress. That’s where TNS 365 steps in—a trusted partner that ensures your wheels keep turning, even when the road gets bumpy.
Read more...

TNS 365: Your Reliable Nationwide Breakdown Support Partner
As a commercial vehicle operator, you understand the importance of seamless operations. Whether you’re transporting goods across the country or managing a fleet, breakdowns can disrupt your business and cause unnecessary stress. That’s where TNS 365 steps in—a trusted partner that ensures your wheels keep turning, even when the road gets bumpy.
Read more...

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