HGV & CV Repairs
Repairs matched to the fault, not just the postcode
HGV, rigid and van repair through a nationwide network of engineers and workshops.
Who does the work
TNS 365 does not run a single workshop. We coordinate a network of independent commercial repairers, mobile engineers and specialists, and we choose between them on what the vehicle needs. A cab electrical fault, a transmission problem and a leaking air line are different jobs and go to different people.
That means you get a roadside engineer when the fix can be done where the vehicle stands, and a workshop slot when it cannot. If the vehicle has to move, recovery is arranged within the same job.
- Roadside and yard repair by a mobile engineer
- Workshop repair and diagnostics when the work needs a bay
- Brake, air and suspension faults, including on trailers
- Electrical and lighting faults
- Recovery to the repairer where needed
Decision path
Roadside or workshop: how we decide
Describe what happened
The driver or fleet desk tells us the symptoms. We record the vehicle type, load and location.
Choose where it is fixed
If a mobile engineer can do it safely on site, we send one. If it needs a bay, we place it with a suitable repairer.
Parts and progress
The engineer reports through our app, so you see diagnosis and completion without chasing.
Back on the road
We close the job with the completion details, so your records are complete.
Why fleets coordinate repairs through us
- One call, whatever the faultNo ringing round for the right specialist.
- Roadside firstFixed where it stopped wherever that is safe, to save a recovery.
- Recovery included in the jobIf it cannot be fixed on site, the move is arranged on the same call.
- Records you can useCompletion details and KPI reports for every job.
Related services
Truck & Trailer Repairs
Brakes, air suspension, couplings and electrics on tractor units and trailers.
Learn more
Vehicle Recovery
Recovery of HGVs, trailers and vans to a depot, workshop or storage.
Learn more
Mobile Tyre Services
Fitters who come to the vehicle with the tyre on the van.
Learn more
Tail Lift & Shutter Doors
Tail lift, shutter door and deck repairs, plus LOLER inspections.
Learn moreQuestions we are asked
Do you repair vans as well as HGVs?
Yes. The network covers HGVs and trailers, rigid trucks, vans and light commercials.
Can I use my own workshop?
Yes. If you have a preferred repairer we can recover to them, or you can pass jobs into our network for cover outside their area.
Is repair work done at the roadside?
Where it is safe and the fault allows it. If a vehicle needs to move first, we arrange recovery as part of the job.
How do I get a quote?
Describe the vehicle and fault to the team. Fleet customers can agree pricing in advance as part of an account.
Need a repair arranged?
Describe the vehicle and the fault. We will take it from there.