Engineer Dispatch
The call is only the start of the job
Engineer dispatch that logs, allocates and tracks work to completion, for your engineers or ours.
Process
A dispatched job
Logged
Call details captured on the job record.
Allocated
To the right engineer: yours, a subcontractor or one in our network.
Accepted
Engineers accept or reject each job through the app.
On site
Arrival, location, photos and videos are recorded by the engineer.
Closed
Completion details and close-down information to the caller.
The engineer app
Clean interface
A large button to say you have arrived. Nothing complicated.
Live location
Used to provide accurate arrival estimates.
Photos and videos
Engineers upload them from site.
Full completion
The app guides engineers from arrival to completion.
Questions we are asked
Can we use your engineer app for our own team?
Talk to us about how your engineers work today. The app is bespoke and built around our own operation.
Do you allocate to our engineers only?
Your own on-call engineers, your subcontractor network, or ours.
Want jobs allocated automatically?
Tell us how your jobs are dispatched today.