Plenty of the people we talk to every night work alone — engineers on a roadside at 2am, drivers in a lay-by, security officers walking an empty site. Employers owe every one of them a duty of care, but in most businesses "checking on the lone worker" still means a colleague remembering to send a text. Today we're launching Not A Lone Worker, a service that automates lone worker safety so nobody clocks off unaccounted for.
How it works
Not A Lone Worker runs automated welfare check-ins by SMS, app and email on a schedule you set — a one-tap "I'm safe" with location, no app install required, and a check-in schedule you can build in about sixty seconds. Grace periods and gentle nudges deal with the worker who's simply mid-job with gloves on.
If someone goes quiet, Zoe — our AI voice assistant — rings them and has a natural conversation to confirm they're OK. And if there's still no answer, the escalation ladder takes over: alerts go to real people, one after another, each required to acknowledge, until a human takes ownership of the situation. There's also an instant panic/SOS button with location data for the moments that can't wait for a schedule.
Built for duty of care — and for proving it
Every check-in, missed window, call and escalation is timestamped, with downloadable PDF and CSV evidence reports. When you need to demonstrate your duty-of-care arrangements — to the HSE, an auditor or your own board — the record is already there.
It's built for the sectors where lone working is everyday reality: healthcare and social care, security and facilities, housing and estates, utilities and field engineering, construction and trades, transport and logistics. Plans start at £29 a month, with no setup fees and a 14-day free trial.
Why TNS 365 is behind it
Escalating an unanswered call to a human being who takes ownership is exactly what TNS 365 has done around the clock for years in the breakdown world. Not A Lone Worker takes that same discipline — answer, verify, escalate, record — and applies it to keeping people safe. It's UK-built and UK-hosted.
See the full walkthrough at notaloneworker.com and start a free trial today. Because nobody should clock off unaccounted for.
