As a commercial vehicle operator, you understand the importance of seamless operations. Whether you’re transporting goods across the country or managing a fleet, breakdowns can disrupt your business and cause unnecessary stress. That’s where TNS 365 steps in—a trusted partner that ensures your wheels keep turning, even when the road gets bumpy.
1. Out of Hours Call Handling
Picture this scenario: It’s the dead of night, and your delivery truck grinds to a halt on a desolate A-Road. Panic sets in. But fear not! TNS 365 operates a 24-hour, 365-day call center. When your team is off-duty or unavailable, we step in. Our friendly professionals answer calls in your company’s name, dispatching work to your network or your engineers. Peace of mind? Absolutely.
2. Nationwide Breakdown Coverage
Breakdowns don’t adhere to geographical boundaries. They can strike anywhere—whether you’re navigating bustling city streets or traversing remote countryside lanes. TNS 365 supplements your existing agent network by providing nationwide coverage. If you can’t handle a breakdown in a particular area, give us a call. Our network of skilled agents is ready to assist. No more gaps in your coverage map.
3. Live Reporting: Transparency at Your Fingertips
Knowledge is power. That’s why all our customers have access to our live reporting system. Track the progress of ongoing calls, incident details, attending agents, and updates—all in real time. Stay informed, make informed decisions, and keep your operations running smoothly.
What We Offer:
24-Hour Call Center Service: When your team is out of the office, divert calls to us. We’re your backup co-pilots, ensuring no call goes unanswered.
Full Takeover: Need round-the-clock support? We’ve got you covered. Let us act as your complete 24-hour call center.
Breakdown Support: Can’t handle a breakdown? Reach out to us. Our network of agents specializes in tail lifts, tires, trucks, trailers, and more.
Live Online Reporting: Access real-time data on incoming calls and incident status. Transparency is our middle name.
Case Studies: Real-World Success Stories
Humberside Tail Lifts: They switched to TNS 365 for improved out-of-hours customer support and a focus on innovation.
Prohire: Teamed up with us to enhance their after-hours operations.
A Strategic Move: Our new call center in Greater Manchester caters to increased demand for TNS 365 services.
Conclusion: Your Roadworthy Co-Pilot
In the grand journey of commercial transport, having TNS 365 as your breakdown support partner is like having a reliable co-pilot. We’re there when you need us most—turning breakdowns into mere bumps in the road. So, buckle up, stay informed, and let’s keep those wheels rolling! 🚚💨
Other News
TNS 365 Launches Innovative Roadside Recharging Service for Electric Vehicles
In a groundbreaking move to support the growing electric vehicle (EV) market, TNS 365 has announced the launch of its new roadside recharging service. This pioneering initiative aims to provide a safety net for EV drivers, ensuring that running out of charge is no longer a concern.
Read more...
In a groundbreaking move to support the growing electric vehicle (EV) market, TNS 365 has announced the launch of its new roadside recharging service. This pioneering initiative aims to provide a safety net for EV drivers, ensuring that running out of charge is no longer a concern.
Read more...
Nationwide Transport Refrigeration Breakdown Support
As a fleet operator or owner of refrigerated vehicles, you understand the critical role that transport refrigeration plays in preserving the quality and safety of your cargo. Whether you’re transporting perishable goods, pharmaceuticals, or sensitive materials, breakdowns can disrupt your operations and lead to financial losses. That’s where transport refrigeration breakdown support comes into play—a specialized service designed to keep your wheels turning even when faced with unexpected challenges.
Read more...
As a fleet operator or owner of refrigerated vehicles, you understand the critical role that transport refrigeration plays in preserving the quality and safety of your cargo. Whether you’re transporting perishable goods, pharmaceuticals, or sensitive materials, breakdowns can disrupt your operations and lead to financial losses. That’s where transport refrigeration breakdown support comes into play—a specialized service designed to keep your wheels turning even when faced with unexpected challenges.
Read more...
TNS 365: Who are we and how can we help your business
As a commercial vehicle operator, you understand the importance of seamless operations. Whether you’re transporting goods across the country or managing a fleet, breakdowns can disrupt your business and cause unnecessary stress. That’s where TNS 365 steps in—a trusted partner that ensures your wheels keep turning, even when the road gets bumpy.
Read more...
As a commercial vehicle operator, you understand the importance of seamless operations. Whether you’re transporting goods across the country or managing a fleet, breakdowns can disrupt your business and cause unnecessary stress. That’s where TNS 365 steps in—a trusted partner that ensures your wheels keep turning, even when the road gets bumpy.
Read more...