As a commercial vehicle operator, you understand the importance of seamless operations. Whether you’re transporting goods across the country or managing a fleet, breakdowns can disrupt your business and cause unnecessary stress. That’s where TNS 365 steps in—a trusted partner that ensures your wheels keep turning, even when the road gets bumpy.
Who are TNS 365?
TNS 365 is a 24-hour call center specializing in the breakdown and recovery sector. Our mission is to provide timely assistance and support to commercial vehicle operators, nationwide repair agents, hire companies, and ancillary equipment manufacturers such as tail lifts, shutter doors etc - helping them all overcome unexpected challenges both on and off the road. Let’s dive into the services we offer:
1. Out-of-Hours Call Handling
24-Hour Call Center: TNS 365 operates a 24/7 call center, ensuring that your calls are answered promptly, regardless of the time of day or night.
Divert Your Calls: When you and your staff are out of the office, you can divert your calls to TNS 365. We’ll handle incoming inquiries, dispatch work, and keep your operations running smoothly.
2. Breakdown Support
Nationwide Coverage: TNS 365 supplements your own agent network by providing nationwide coverage. If you’re unable to cover a breakdown in certain areas, give us a call—we might have an agent nearby.
Quick Response: Our extensive network of dedicated commercial vehicle technicians means that most mechanics are less than an hour away from your location.
3. Live Online Reporting
Stay Informed: All TNS 365 customers have access to a live reporting system. This system displays real-time information about ongoing calls, incident details, attending agents, and updates.
Transparency: With live reporting, you can track the progress of each call and make informed decisions based on accurate data.
Why Choose TNS 365?
Reliability: TNS 365 has earned a reputation for reliability. When you partner with us, you can trust that your breakdowns will be handled efficiently.
Customer Satisfaction: Our commitment to excellent service contributes to overall customer satisfaction.
Operational Efficiency: By having TNS 365 as your breakdown support partner, you can focus on your core business while knowing that help is just a call away.
When breakdowns occur, having a reliable partner like TNS 365 can make all the difference. Our 24-hour call center, nationwide coverage, and live reporting ensure that your commercial vehicles stay on the move. So, the next time you face a roadside challenge, remember that TNS 365 has your back.
Contact TNS 365 today! Whether you need call handling services, an out-of-hours call center, or even a new job opportunity, we’re ready to assist. Fill in your details on our contact page, and we’ll get back to you promptly.
