Trailer breakdown repair service keeps haulier moving

Trailer breakdown repair service keeps haulier moving

A fast-growing logistics company is using a 24/7 breakdown and recovery specialist to keep its trailers on the road.

The BJS Family of companies has signed up for TNS 365's dedicated commercial vehicle breakdown cover. BJS uses TNS 365 to support trailers across its BJS Haulage and Construct IT divisions. 

Amarat Gill, Operations Director of BJS Haulage and Construct IT said: "The wide-ranging nature of our work means we are making time-critical deliveries across the UK, and often out of conventional office hours. We needed a trailer breakdown recovery service that works as hard as we do, and one that had comprehensive 24/7 coverage right across the country."

Based in the West Midlands, with hubs in Scotland, West Yorkshire and London, BJS Haulage and provides general logistics including same day and next day delivery. It specialises in large goods, with clients including furniture retailer Wayfair and sound and vision specialists Richer Sounds. Construct IT is the group's specialist national construction haulage company.

Amarat added: 

"Having access to a nationwide network of repair agents through a single point of contact makes things really easy for us. They give us comprehensive coverage, expertise and peace of mind for after-hours repairs. We took on TNS 365 because they had a strong reputation and we've since found that it is well earned. They have worked hard to build a relationship with us and make sure our needs are met while still being very cost competitive."

TNS 365 is a specialist in commercial vehicle and trailer breakdown repair. TNS 365 has an extensive network of dedicated commercial vehicle technicians, meaning that the BJS vehicles are never more than 90 minutes from a mechanic – and most are less than an hour away.

TNS 365 Director Adam Drake welcomes the challenges of covering a time-critical fleet

“Bringing the BJS family on board gave us an opportunity to show what we, as a team, can achieve when helping to cover breakdowns on a customer’s fleet. Not everything in the world of breakdowns is straight-forward, so being able to react and find the best possible solution to get our customers back on the road as quickly as possible is where we excel and where BJS have found us most useful.”

To find out how TNS 365 could provide breakdown cover for your commercial vehicle fleet, please drop us a line on 0330 0433 365 or contact us by clicking here

TNS 365 helps Palfinger enhance response times
Palfinger is one of the UK's largest providers of tail lifts, with a strong presence in numerous market sectors including logistics, waste management, emergency services, local authorities, leasing and rentals. Based in Welwyn Garden City, it offers more than 40 products covering lift capacities between 500kg and 4,000kg.
Read more...

Partnership grows between TNS 365 and London Tail Lift Repairer
Breakdown call centre specialist TNS 365 continues to strengthen its partnership with Complete Tail Lift Solutions. Complete Tail Lift Solutions switched to using TNS 365 as its out-of-hours call centre provider for emergency call-outs.
Read more...

Trailer repair expert extends its coverage with TNS 365
A truck trailer breakdown recovery and repair expert is extending its service coverage thanks to a new partnership. RTJ Trailers is working with fellow breakdown specialist TNS 365 to ensure its customers have nationwide breakdown coverage outside of south and south-east England.
Read more...

Contact the TNS 365 team by using the details below